Contact information
Contact Us
If you have any questions regarding our kinetic rope breaking strengths, soft shackle sizing, hitch receiver compatibility, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Trail Works |
| Website: | trailworks.shop |
| Email: | support@trailworks.shop |
| Phone: | +61 416 221 004 |
| Business Address: | 64 Point Cartwright Drive, Buddina QLD 4575, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to heavy recovery hardware freight handling and tensile inspection protocols, please do not dispatch returned ropes, shackles, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.